Shipping & Delivery Policy
Last Updated: April 7, 2025
Important Notice
Dil Matrimony is a matrimonial service platform and does not engage in any form of physical shipping or product delivery services. As we provide matchmaking services rather than physical goods, our operations do not involve shipping, delivery, or logistics of any kind.
Our Services
Dil Matrimony operates exclusively as an online matrimonial platform that:
- Connects prospective life partners
- Provides matchmaking services
- Offers profile verification services
- Facilitates communication between members
- Organizes matchmaking events (when applicable)
Digital Services Delivery
While we don't handle physical deliveries, certain digital aspects of our service are delivered electronically:
- Profile activation occurs immediately after successful payment
- Match recommendations are delivered through our platform and mobile app
- Notifications are sent via email and SMS
- Customer support responses are typically provided within 24-48 hours
- Event invitations and updates are shared digitally
Our Office Information
Business Hours
Our office is open for inquiries and support:
- Monday to Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
- Public Holidays: Closed
Contact Us
For any questions about our services, please don't hesitate to reach out:
Email: contact@dilmatrimony.com
Phone: (+91) 9131880737
In-person visits: During business hours at our office address above